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Q: Hello!
The slideshow works pretty cool, although there is one issue that appears with all slideshows. When you play them on mobile devices, the autoplay doesn't work for music.
Could you tell me why it happens? Is it a bug?
A: For all portable devices, where the user may be on a cellular network and be charged per data unit, preload and autoplay are disabled. No data is loaded until the user initiates it. This means the JavaScript play() and load() methods are also inactive until the user initiates playback, unless the play() or load() method is triggered by user action.
For troubleshooting, feature requests, and general help, contact Customer Support at . Make sure to include details on your browser, operating system, Visual SlideShow version, link to your page.
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