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Q: Dear Support,
I've bought the app. and installed it. But when i click it won't run. What am i doing wrong?
I use Windows 7.
Could you help me?
Thank you.
A: Try to do the following:
Control panel -> System -> Advanced system settings -> (Performance) Settings -> Data Execution Prevention.
Turn off DEP or add the app. in the exception list.
If the problem persists, then try to add the app. in the whitelist of your antivirus.
For troubleshooting, feature requests, and general help, contact Customer Support at 
. Make sure to include details on your browser, operating system, Visual SlideShow version, link to your page.
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