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Q: Hello,
I installed the trial version for later purchase the license.
The problem is that after installing, I can not open the program.
A message saying "Visualslideshow stopped working".
I have Windows 8.1 operating system
I am very interested in your program, but I need you please help me to use it.
Thank you very much.
A: Try to do the following:
Control panel -> System -> Advanced system settings -> (Performance) Settings -> Data Execution Prevention.
Turn off DEP or add the app. in the exception list.
If the problem persists, then try to add the app. in the whitelist of your antivirus.
For troubleshooting, feature requests, and general help, contact Customer Support at 
. Make sure to include details on your browser, operating system, Visual SlideShow version, link to your page.
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