Q: Hi. I built a slideshow in your application. I inserted it into the web page built in Microsoft Expression. The pictures showed beautifully in the web browser preview (Firefox) but when I published it on the Internet the pictures did not show.
Please can you help?
A: Generated "data" and "engine" folders should be into the same folder with your page (where you added VisualSlideShow) on your server. If you get "question marks" instead of images, it means that you didn't upload "data", "engine" folders on your server at all or upload them into wrong place. Please check it.
For example, you have the following folders and files on your server:
So, if you add VisualSlideShow into:
* "main_page.html" page - "data" and "engine" should be into a root folder on your server;
* "page1.html" or "page2.html" - "data" and "engine" should be into "pages" folder on your
* "page3.html" or "page4.html" - "data" and "engine" should be into "new_pages" folder on
.bak file is generated by "Insert to page" wizard. You need not to upload .bak files on
For troubleshooting, feature requests, and general help, contact Customer Support at . Make sure to include details on your browser, operating system, Visual SlideShow version, link to your page.